About Us

Eliselle is an independent women's fashion online retail brand based in Bordeaux, France, focusing on exquisite dresses and daily matching outfits. We believe that fashion is a way to show personal charm and self‑confidence. Our product line covers banquet formal dresses, party outfits, casual daily wear and various scene styles, committed to bringing comfortable, beautiful and cost‑effective clothing choices to French consumers. We abide by French consumer protection laws and EU commercial norms, provide clear product information, standardized after‑sales service and transparent shopping policies, so that you can shop at ease.

Eliselle was founded in Bordeaux, France, hoping to break the inconvenience of offline shopping and let more French women easily select suitable fashion outfits online. As a local independent store, we pay attention to true product shooting, detailed size marking and clear policy explanation, help customers fully understand the goods before purchasing, and reduce after‑sales disputes.

We select women's clothing styles suitable for European body types, covering multiple usage scenarios:

Balance fashion sense and daily wear comfort, suitable for dates, gatherings, work and festivals.

Each product page is equipped with size chart, fabric introduction, color display and wearing scene description for your reference.

All orders on Eliselle will be processed after payment is verified: Order processing period: 1‑3 working days Domestic France delivery time: 3‑6 working days after delivery Shipping policy: All mainland France orders enjoy free standard delivery After delivery, we will send logistics tracking number to your reserved email in real time.

Based in Bordeaux, we adhere to three core service principles in line with French consumer regulations:

Clear prices, complete tax marks, detailed return rules and logistics standards, fully protect your consumer rights.

The customer service team answers questions about products, orders, logistics and after‑sales within working hours.

All payments adopt encrypted transmission, we will never store your complete bank card information to ensure fund safety.

Store Name: Eliselle Official Website: eliselle.shop Business Nature: Independent online fashion retail store Main Business Category: Women's dresses and fashion apparel Registered Address: Rue Marsan 33300 Bordeaux France Service Email: hello@eliselle.shop Contact Phone: +33 6 40101542

Customer Service Working Hours: Monday – Saturday: 9:00 AM – 6:00 PM CET Sunday: Rest day

We guarantee to reply to all customer emails and consultation messages within 24‑48 working hours.